FAQ

Q: How do I place an order on JAISHO COLLECTIONS? A: Browse our catalog, add your favourite items to the cart, and proceed to checkout. Fill in your shipping details, choose a payment method, and confirm the order. You’ll receive an order confirmation email shortly after. Q: What payment options are available? A: We accept credit/debit cards, net banking, UPI, and popular wallets like Paytm, PhonePe, and Google Pay. All transactions are secured with SSL encryption. Q: When will my order arrive? A: Standard delivery takes 4–7 business days for domestic shipments. Express shipping (₹499) delivers within 2–3 business days. Orders placed after 3 pm are processed the next working day. Q: Can I return or exchange an item? A: Yes. If you’re not satisfied, return the product within 30 days of receipt in its original condition and packaging. Return shipping is free for exchanges; for returns, you’ll cover the cost. Once we receive the item, we’ll process a refund or exchange within 5–7 business days. Q: How do I find my correct size? A: Refer to our detailed size chart on each product page. Measure your bust, waist, and hips, then match the numbers to the chart. If you’re between sizes, we recommend choosing the larger size for a relaxed fit. Q: What if my order is delayed or lost? A: Contact our support team within 48 hours of the expected delivery date. We’ll track the shipment and provide a solution—either a replacement or a refund—depending on the situation. Q: How can I get help or ask a question? A: Reach out to us through the “Contact Us” form on our website. We aim to respond to all queries within 24 hours.